New Year’s Resolutions for Fuel Company Managers

New Year’s Resolutions for Fuel Company Managers

By Nick Quaratiello Blue Cow Software We work in an unusual industry. Although the calendar tells us it is a new year, our season began long before the leaves fell from the trees several months ago. Still, the turn of the calendar page does give an owner or manager of...

Grading Your Customers

By Nick Quaratiello Blue Cow Software Have you ever heard of the Ulmer Scale? Created by an entertainment journalist, the Ulmer Scale is a rating system for celebrities, which created the phenomenon of “A-list” stars all the way down to “D-list” has-beens. It is one...
Making Budget Payment Plans Work

Making Budget Payment Plans Work

By Nick Quaratiello Blue Cow Software Budget payment plans can be a helpful service to your fuel oil and propane customers. More than 90 percent of energy retailers offer budget payment plans, while more than half offer fixed pricing plans and just under 50 percent...
How to Use Analytics to Move Your Business Forward

How to Use Analytics to Move Your Business Forward

By Nick Quaratiello Blue Cow Software “You can’t tell where you are going unless you know where you have been.” The source of this quote has been lost to time, but the advice remains as appropriate as ever. In order to create a workable plan for the future of your...