Grading Your Customers

By Nick Quaratiello Blue Cow Software Have you ever heard of the Ulmer Scale? Created by an entertainment journalist, the Ulmer Scale is a rating system for celebrities, which created the phenomenon of “A-list” stars all the way down to “D-list” has-beens. It is one...
Making Budget Payment Plans Work

Making Budget Payment Plans Work

By Nick Quaratiello Blue Cow Software Budget payment plans can be a helpful service to your fuel oil and propane customers. More than 90 percent of energy retailers offer budget payment plans, while more than half offer fixed pricing plans and just under 50 percent...