“Complete Care” Support
No other software provider delivers the level of support you’ll receive from Blue Cow. We understand the propane and fuel oil business, and are committed to being there to assist you in maximizing the value you receive from our Ignite® energy software suite.
Unlimited Technical Support
Our team of highly skilled support professionals understand the propane and fuel oil business, and are ready to help you solve problems and find new ways to make the best and highest use of your Blue Cow software.
Regular News & Updates
You’ll be kept up to speed on the latest updates and best practices through our monthly e-mail updates and a quarterly Blue Cow newsletter, along with regular software release notes. You’ll never fall behind!
Our helpful “Best Practices Guide” provides helpful tips on making the most of your Ignite® software, including suggestions from experienced users, industry experts and our software developers.
Monthly User Training
Each month users are invited to Blue Cow headquarters for in-depth training sessions tailored to their specific uses of our software.
Annual User Group Meetings
Join other fuel oil and propane company owners and managers to discover industry trends, hear informative guest speakers, learn about our latest software updates, and take a look ahead. All in a relaxed and enjoyable setting.
By remotely and securely connecting with your software via the Internet, we can provide one-on-one service and support as if we were sitting beside you.
Built-In Help Documentation
Need an answer fast? Hit the F1 help key to access a wealth of information about your software, and a guide to help you find an answer to your question.
Webinar Training Sessions
Can’t make it to a user conference? You can stay on top of the latest features by attending our live webinars to learn time-saving tips best practices. Our webinars are also a great way for new users to learn more about Ignite®.
Nothing stays the same, and that includes our energy software program. We are constantly enhancing our products to make them more helpful for your business. As part of our complete support package you’ll receive FREE quarterly updates to your Ignite® software.
Whether you need to introduce a new employee to Ignite® or brush up the skills of your current staff, our extensive library of training videos is just a few clicks away. To access the Training Videos, please make sure that you are logged into your Blue Cow Software Customer Portal account. You will need a separate password to view the videos.
Get Started Today
The most powerful software for propane and fuel oil companies, backed by the highest quality customer support- that’s the Blue Cow difference. Call us today at (888) 499-2583 or fill out our convenient contact form to get started with Blue Cow today!